Training and Development

Understand why public employee discipline is unique. We explain how to:

• Analyze whether or not “just cause” exists
• Conduct pre-disciplinary conferences
• Draft the disciplinary order
• Handle some of the common employee offenses
• Investigate and document employee misconduct
• Modify employee behavior
• Prepare for the employee’s appeal
• Properly discipline employees
• Understand the rights of employees during an investigatory interview

This training can be adapted for both the union and the non-union settings. In either program, participants will examine how to:

• Analyze whether or not “just cause” exists, or is required
• Apply the “employment-at-will” doctrine
• Determine if a pre-disciplinary conference is necessary
• Discipline employees and avoid liability
• Identify the rights of employees during an investigatory interview
• Investigate and document employee misconduct
• Handle common employee offenses, such as absenteeism and tardiness, insubordination, and poor work performance
• Modify employee behavior

Leave abuse is one of the most costly issues facing employers. This program will:

• Determine when medical examinations are possible and desirable
• Discuss why medical exams do not always provide you with answers
• Examine the federal and state laws that affect employee attendance
• Review the types of leave offered by employers
• Teach supervisors how to monitor and control leave abuse
• Included in the program are helpful hints for handling sick leave and Family and Medical Leave Act (FMLA) issues.

Review the most recent Supreme Court cases that set the standard for employer liability for harassment. Examine why “inappropriate supervisory actions” may cut off any employer defense. We will help participants learn how to:

• Investigate allegations of sexual harassment
• Recognize sexual harassment in the workplace
• Prevent complaints of sexual harassment from escalating to formal charges
• Stop hostile work environments from developing

This program examines employee substance abuse and its effect on performance, efficiency, and morale. We will teach participants:

• How to recognize the signs of drug and alcohol abuse
• The benefits of Employee Assistance Programs
• When the employer can order drug and alcohol testing
• What options are available when an employee refuses to submit to a test, or tampers with the test
• We can also help employers navigate the tricky waters they may encounter with the legalization of medical marijuana in Ohio, and what employers can and can’t do in the workplace.

Geared for the new or never-trained supervisor, this program will:

• Clarify the expectations of management and other employees
• Define the role of the supervisor
• Explain how to react to and solve personnel issues
• Help develop the skills essential for managing employees
• Help supervisors identify problem employees

Designed to further develop the supervisory skills essential to accomplish management’s objectives, this program will:

• Develop improved communication skills
• Explain how to delegate effectively
• Help improve employee morale and performance
• Help supervisors understand the concept of human motivation
• Teach the importance of delegation

Supervisors play a pivotal role in effective contract administration. In this program, participants will review the essential parts of a collective bargaining agreement, and learn how to:

• Apply and protect “management rights”
• Conduct grievance meetings and track grievances
• Handle both contractual and disciplinary grievances
• Handle employee gripes and complaints before they become grievances
• Read, analyze, and interpret contract language
• Prepare for arbitration

This program is designed to apply to a specific employer, utilizing that employer’s personnel policies. We will help supervisors develop an understanding of:

• How to apply effective disciplinary procedures
• How to interpret and apply policies in a uniform manner
• How key policies impact day-to-day operations
• The purpose of employee orientation
• The purpose and function of the personnel policies
• The supervisor’s role in administering policies

Learn how to avoid complaints and litigation based on age, sex, race, national origin, religion, handicap, and the Americans with Disabilities Act (ADA). Participants will examine the standards for liability, and what is at stake. They will learn how to:

• Apply preventative and remedial actions
• Determine who is covered and what is protected
• Prepare for an EEOC or state investigation, mediation, or hearing
• Receive and investigate complaints of discrimination

Tailored for those individuals responsible for recruiting and selecting employees, this program explores the basic principles of successful interviewing techniques. We will teach participants how to:

• Apply selection criteria and evaluate applicants
• Examine the different types of interviews
• Master the skills necessary for conducting interviews
• Recognize the discrimination aspects of wrongful use of selection criteria

This program will help supervisors and managers understand the basic requirements of the performance appraisal system. We teach them:

• Helpful hints for rating employees
• How to conduct performance appraisal interviews
• How to use the evaluation process to set goals and improve performance
• Problem areas to avoid
• Techniques for completing performance appraisal reviews

Clemans Nelson offers a variety of other training & development programs including:

• Advanced Discipline
• Americans with Disabilities Act (ADA)
• Bloodborne Pathogens
• Conflict Management
• Collective Bargaining Process
• Cultural Diversity & Inclusion
• Customer Service
• DOT Drug and Alcohol Testing
• EEO/Affirmative Action
• Fair Labor Standards Act (FLSA)
• Family and Medical Leave Act (FMLA)
• Improving Communications
• Hiring and Selection
• Managing in a Unionized Workplace
• Motivation
• OSHA/Safety Compliance
• Team Building